Hotel Pollux Zermatt

★★★★

Bahnhofstrasse 28, 3920 Zermatt, Switzerland

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Wi-Fi is available free of charge in every room of our property
Property type:
Hotel
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About Hotel Pollux

Hotel Pollux is a centrally located hotel on Bahnhofstrasse in Zermatt, just a two-minute walk from the train station. Its main appeal lies in combining modern Alpine design with rustic elements across its cosy rooms.

The hotel offers three distinct restaurants: Pinte serves regional specialties like cheese fondue and raclette amid traditional Valais wooden furniture, Arvenstube presents international and vegetarian dishes within an alpine chic setting, Vegistube focuses entirely on vegetarian cuisine. Guests benefit from a breakfast buffet included with their stay.

Wellness facilities include three saunas, a steam bath, an ice mist shower, infrared loungers in the relaxation room, and a fitness room. Massage services are available upon request. Additional leisure amenities feature ski racks and group bike rides organized by the hotel.

Guest rooms come furnished in modern Alpine style with balconies and private bathrooms equipped either with bathtubs or showers. Some family rooms provide separate bathing areas for adults and children. Comfort features include sofas beds, desks, TVs with flat screens, free Wi-Fi access throughout the building, safes, tea and coffee stations, bathrobes, slippers, non-feather or hypoallergenic pillows as requested, and city views where available.

Practical conveniences consist of conference facilities, terrace spaces including sun terraces, garden access, elevator service to upper floors, dry cleaning, currency exchange, concierge assistance at reception, telephone availability in rooms, smoke detectors throughout the property ensuring safety standards are met by this non-smoking establishment.

Unlock an extraordinary visit with sleephotelszermatt.com, where we blend opulence with coziness.

Rooms: 27

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Rooms & Availability

Double Room with Balcony

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Details and photos

Room Amenities

  • Wooden or parquet flooring,
  • Ceramic or marble flooring,
  • Down-filled pillow,
  • Secure safe,
  • Clothing storage or cupboard,
  • Power outlet near the bed,
  • Indoor heating,
  • Allergy-friendly pillow,
  • Iron and ironing board,
  • Pillow without feathers,
  • Garbage bins,
  • Garment hanging rack,
  • Electrical converter,
  • Clothes iron,
  • Work desk,
  • Sitting area,
  • Cleaning supplies,
  • Infant beds

Bathroom

  • Hair drying equipment,
  • Body wash,
  • Hair cleanser,
  • Bathtub or shower,
  • Footwear for indoors,
  • Bathroom tissue,
  • Restroom,
  • Plush bathrobe,
  • Ensuite bathroom,
  • Shower head cover,
  • Bathtub,
  • Complimentary toiletries

Media & Technology

  • Television,
  • AM/FM Radio,
  • Television with flat screen,
  • Safety deposit box for laptops,
  • Phone

Food & Drink

  • Wine goblets,
  • Mini refrigerator,
  • Patio furniture,
  • Tea and Coffee making facilities

Services & Extras

  • Wake-up call service/Alarm clock,
  • Physical key entry,
  • Bath towels,
  • Clock with alarm,
  • Bed linens

Outdoor & View

  • Outdoor terrace,
  • Scenery

Accessibility

  • Elevator access,
  • Top levels reachable by lift,
  • Modified bathtub

Safety & security

  • Fire alarm

Cleanliness & disinfecting

  • Hand sanitizer provided
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos

Amenities

General

General

  • Wireless internet access throughout the property
Activities

Activities

  • Golf course (within 3 kilometers)
  • Snow skiing
  • Trekking
  • Biking
  • Storage for skis
  • Ski instruction
  • Ski lift pass vendor
  • Cultural tours or workshops
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • Lounge
  • Refreshment stand
  • Customized dietary menus (upon request)
  • Children's meals
  • Wine and champagne
Pool and wellness

Pool and wellness

  • Steam room
  • Gymnasium
  • Tanning salon
  • Relaxation and wellness center
  • Turkish bath
  • Spa amenities
  • Steam chamber
Transport

Transport

  • Complimentary shuttle service
  • Public transit passes
  • Transportation service
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Money exchange
  • Travel information desk
  • Baggage holding area
  • On-site cash dispenser
  • Personalized guest services
  • Exclusive check-in/check-out
Common areas

Common areas

  • Garden area
  • Outdoor patio
  • Recreational room
  • Sundeck
  • Common living room with TV
  • Patio furniture
Entertainment and family services

Entertainment and family services

  • Childcare/babysitting services
  • Tabletop games and brainteasers
  • Indoor recreation space
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Corporate hub
  • Facsimile and photocopy services
Shops

Shops

  • Hair salon and beauty parlor
  • Convenience store within the premises
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Rooms for families
  • Elevator
  • Climate control
  • Smoke-free property
  • Assigned smoking zone
  • Physical key entry
Safety & security

Safety & security

  • Secure storage locker
  • Round-the-clock security
  • Fire detection alarms
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Hand sanitizing stations in guest rooms and essential areas
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Non-cash payment options
  • Social distancing guidelines observed
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Details about parking facilities are not available.

House Rules

Check-in

  • From Until hours

Check-out

  • From Until hours

Pets

  • Pets are not permitted.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Hotel Pollux
All reviews in one place!

Samuel 09 - 2025
8/10

The hotel was conveniently located near the train station with easy access to nearby restaurants and shops. Breakfast featured a good spread, including eggs to order, sausages, bacon, and fresh orange juice from a squeezing machine. The staff were courteous and friendly throughout the stay. Rooms on higher floors offered balconies with views of the Matterhorn. Facilities included a sauna and well-appointed bathrooms.

ℹ) Reviews represent the subjective opinions of users, not sleephotelszermatt.com, and may differ from our assessment of Hotel Pollux

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FAQ

How much does it cost to stay at Hotel Pollux?

Price depends on dates and booking conditions. Enter your dates to see the current rates.

Does Hotel Pollux offer airport transfer?

No, Hotel Pollux does not provide airport transfer.

Is there access to a health care professional at Hotel Pollux?

Yes, access to a health care professional can be arranged.

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