Hotel Ambassador Zermatt

★★★★

Spiss-Strasse 10, 3920 Zermatt, Switzerland

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Wi-Fi is available free of charge in every room of our property
Property type:
Hotel
Online booking

About Hotel Ambassador Zermatt

Hotel Ambassador Zermatt is centrally located just 100 metres from the Zermatt train station and the Gornergrat rack railway station, offering convenient access to transportation alongside a large heated indoor pool as its main leisure feature.

The hotel’s rooms and apartments all include balconies with panoramic views of the surrounding mountains, including the Matterhorn. Accommodation options range from double rooms with minibars and seating areas to suites featuring living spaces with sofas and bathrobes. The Suite Familiale offers two connected bedrooms accommodating up to four guests.

Guests can enjoy wellness facilities such as a sauna, hot tub, whirlpool, and an indoor swimming pool. For dining, Tapas & Wine restaurant serves Swiss and Spanish cuisine while the lounge and bar provide spaces for relaxation with a selection of drinks. Additional amenities include free high-speed WiFi throughout the property, an internet corner by the lobby, ski rental on site, storage in the ski area, laundry facilities, a sun terrace with outdoor furniture, non-smoking rooms equipped with heating systems and non-feather pillows.

Security is available around the clock along with smoke detectors in rooms. Concierge services assist guests during their stay while shuttle transport or taxis can be arranged for airport or train station transfers. The hotel provides allergy-friendly shared lounge areas furnished with TVs along with family-friendly entertainment such as books and DVDs for children.

Top Amenities

  • Dining establishment
  • Complimentary WiFi
  • Pool for swimming
  • Patio
  • Lounge
  • Smoke-free rooms

sleephotelszermatt.com is your key to an unforgettable stay with us, where luxury meets comfort.

Rooms: 66

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Rooms & Availability

Twin Room with Matterhorn View

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Photo gallery - Twin Room with Matterhorn View
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Room Amenities

  • Garbage bins,
  • Towels for the pool,
  • Allergy-friendly,
  • Infant beds,
  • Pillow without feathers,
  • Power outlet near the bed,
  • Wooden or parquet flooring,
  • Garment hanging rack,
  • Whirlpool tub,
  • Clothes dryer,
  • Secure safe,
  • Temperature-controlled pool,
  • Allergy-friendly pillow,
  • Sitting area,
  • Down-filled pillow,
  • Work desk,
  • Electrical converter,
  • Clothing storage or cupboard,
  • Indoor heating

Bathroom

  • Body wash,
  • Footwear for indoors,
  • Steam room,
  • Plush bathrobe,
  • Bathtub or shower,
  • Tooth cleaning brush,
  • Hair drying equipment,
  • Restroom,
  • Bathroom tissue,
  • Hair conditioner,
  • Complimentary toiletries,
  • Hair cleanser,
  • Shower facilities,
  • Shower head cover,
  • Ensuite bathroom

Media & Technology

  • Television,
  • Phone,
  • Television with cable channels,
  • Portable Wi-Fi device,
  • Safety deposit box for laptops,
  • Desktop computer,
  • AM/FM Radio,
  • Television with flat screen

Food & Drink

  • Mini refrigerator,
  • Bottled water,
  • Vino or sparkling wine,
  • Eating space,
  • Patio furniture

Services & Extras

  • Wake-up call service/Alarm clock,
  • Electronic key card access,
  • Physical key entry,
  • Clock with alarm,
  • Bath towels,
  • Bed linens

Outdoor & View

  • Scenery,
  • Scenic view,
  • Outdoor terrace,
  • View of the mountains,
  • Urban view

Accessibility

  • Top levels reachable by lift,
  • Step-free shower,
  • Elevator access

Entertainment and family services

  • Children's books, DVDs, or music,
  • Tabletop games and puzzles

Safety & security

  • Emergency fire extinguisher,
  • Fire alarm
Size:
25 m2
Bedroom 1:
Single bed
Number of guests:
2
Photo gallery - Suite
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Size:
60 m2
Bedroom 1:
Single bed
Number of guests:
3
Photo gallery - Family Suite
View offer
Size:
60 m2
Bedroom 1:
Single bed
Bedroom 2:
Single bed
Number of guests:
4
Details and photos
Size:
25 m2
Bedroom 1:
Single bed
Number of guests:
2

Amenities

General

General

  • Animals permitted
  • Wireless internet access throughout the property
Activities

Activities

  • Snow skiing
  • Trekking
  • Biking
  • Storage for skis
  • Ski instruction
  • On-site ski equipment rental
  • Ski lift pass vendor
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Prepared lunch boxes
  • Refreshment stand
  • Customized dietary menus (upon request)
  • Children's meals
  • Wine and champagne
Pool and wellness

Pool and wellness

  • Steam room
  • Whirlpool bath
  • Indoor swimming pool
  • Seasonal indoor pool
  • Temperature-controlled pool
  • Fitness and spa changing rooms
  • Pool for swimming
  • Swimming facility
Transport

Transport

  • Public transit passes
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Money exchange
  • Travel information desk
  • Baggage holding area
  • Personalized guest services
  • Billing statement available
Common areas

Common areas

  • Garden area
  • Outdoor patio
  • Sundeck
  • Common living room with TV
  • Patio furniture
Entertainment and family services

Entertainment and family services

  • Tabletop games and brainteasers
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Everyday cleaning service
Business facilities

Business facilities

  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Rooms for families
  • Elevator
  • Climate control
  • Hypoallergenic room
  • Smoke-free property
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Round-the-clock security
  • Security alert system
  • Fire detection alarms
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Hand sanitizing stations in guest rooms and essential areas
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options
  • Social distancing guidelines observed
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Details about parking facilities are not available.

House Rules

Check-in

  • From Until hours

Check-out

  • From Until hours

Pets

  • Pets are not permitted.
Important information
Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi.

If you arrive with children, please inform the property about their number and age. At Hotel Ambassador Zermatt, you can use the Special Requests box during booking or contact the property directly.At Hotel Ambassador Zermatt, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel Ambassador Zermatt, all special requests are subject to availability and may incur additional charges.
At Hotel Ambassador Zermatt, guests under 18 may only check in if accompanied by a parent or legal guardian.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Hotel Ambassador Zermatt
All reviews in one place!

Farouk 09 - 2025
7/10
★★★★☆

The location was excellent, conveniently close to the train station and within walking distance to the town center. The staff was friendly and professional, providing helpful service throughout the stay. Rooms were spacious, well-equipped, and immaculate, with balconies offering breathtaking views of the Matterhorn. Breakfast featured a reasonable continental spread including boiled eggs, cheeses, cold cuts, muesli, fruits, and good coffee. The pool temperature was ideal for relaxation.

ℹ) Reviews represent the subjective opinions of users, not sleephotelszermatt.com, and may differ from our assessment of Hotel Ambassador Zermatt

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FAQ

How much does it cost to stay at Hotel Ambassador Zermatt?

Price depends on dates and booking conditions. Enter your dates to see the current rates.

Does Hotel Ambassador Zermatt offer airport transfer?

No, Hotel Ambassador Zermatt does not provide airport transfer.

Is there a ski school at Hotel Ambassador Zermatt?

Yes, a ski school is available on-site.

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