Hotel Ambassador Zermatt

★★★★

Spiss-Strasse 10, 3920 Zermatt, Switzerland

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Wi-Fi is available free of charge in every room of our property
Hotel
Online booking

Hotel Ambassador Zermatt is centrally located just 100 metres from the Zermatt train station and the Gornergrat rack railway station, offering convenient access to transportation alongside a large heated indoor pool as its main leisure feature.

The hotel’s rooms and apartments all include balconies with panoramic views of the surrounding mountains, including the Matterhorn. Accommodation options range from double rooms with minibars and seating areas to suites featuring living spaces with sofas and bathrobes. The Suite Familiale offers two connected bedrooms accommodating up to four guests.

Guests can enjoy wellness facilities such as a sauna, hot tub, whirlpool, and an indoor swimming pool. For dining, Tapas & Wine restaurant serves Swiss and Spanish cuisine while the lounge and bar provide spaces for relaxation with a selection of drinks. Additional amenities include free high-speed WiFi throughout the property, an internet corner by the lobby, ski rental on site, storage in the ski area, laundry facilities, a sun terrace with outdoor furniture, non-smoking rooms equipped with heating systems and non-feather pillows.

Security is available around the clock along with smoke detectors in rooms. Concierge services assist guests during their stay while shuttle transport or taxis can be arranged for airport or train station transfers. The hotel provides allergy-friendly shared lounge areas furnished with TVs along with family-friendly entertainment such as books and DVDs for children.

Availability

Rooms

Twin Room with Matterhorn View

Room Amenities

  • Power outlet near the bed,
  • Electrical converter,
  • Sitting area,
  • Garment hanging rack,
  • Indoor heating,
  • Infant beds,
  • Temperature-controlled pool,
  • Allergy-friendly,
  • Towels for the pool,
  • Work desk,
  • Whirlpool tub,
  • Pillow without feathers,
  • Wooden or parquet flooring,
  • Clothing storage or cupboard,
  • Secure safe,
  • Garbage bins,
  • Down-filled pillow,
  • Allergy-friendly pillow,
  • Clothes dryer

Bathroom

  • Hair conditioner,
  • Hair drying equipment,
  • Body wash,
  • Bathroom tissue,
  • Shower head cover,
  • Tooth cleaning brush,
  • Shower facilities,
  • Footwear for indoors,
  • Restroom,
  • Steam room,
  • Ensuite bathroom,
  • Bathtub or shower,
  • Plush bathrobe,
  • Hair cleanser,
  • Complimentary toiletries

Media & Technology

  • AM/FM Radio,
  • Safety deposit box for laptops,
  • Phone,
  • Television,
  • Television with cable channels,
  • Desktop computer,
  • Portable Wi-Fi device,
  • Television with flat screen

Food & Drink

  • Mini refrigerator,
  • Bottled water,
  • Eating space,
  • Vino or sparkling wine,
  • Patio furniture

Services & Extras

  • Physical key entry,
  • Electronic key card access,
  • Wake-up call service/Alarm clock,
  • Clock with alarm,
  • Bath towels,
  • Bed linens

Outdoor & View

  • View of the mountains,
  • Outdoor terrace,
  • Scenery,
  • Scenic view,
  • Urban view

Accessibility

  • Step-free shower,
  • Elevator access,
  • Top levels reachable by lift

Entertainment and family services

  • Children's books, DVDs, or music,
  • Tabletop games and puzzles

Safety & security

  • Emergency fire extinguisher,
  • Fire alarm
Details and photos

Reviews

Farouk 09 - 2025
7/10

The location was excellent, conveniently close to the train station and within walking distance to the town center. The staff was friendly and professional, providing helpful service throughout the stay. Rooms were spacious, well-equipped, and immaculate, with balconies offering breathtaking views of the Matterhorn. Breakfast featured a reasonable continental spread including boiled eggs, cheeses, cold cuts, muesli, fruits, and good coffee. The pool temperature was ideal for relaxation.

ℹ) Guest reviews of Hotel Ambassador Zermatt do not represent the views of sleephotelszermatt.com.

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