Superb
9.2 /10

Score from 2370 reviews

Filters
Guest Reviews (2370)
Show on map
Map - Alpen Resort & Spa - GPS: 46.026284, 7.751689
Book now and get a discount!

Alpen Resort & Spa, Zermatt

★★★★

Accommodation Zermatt, reservation, rooms, prices, reviews, gallery, location, contact

  • Spissstrasse 52, 3920 Zermatt, Switzerland - View on map
9.2 /10
Superb
Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type: Hotel
See availability
Nestled close to the ski lifts in Zermatt, the Alpen Resort & Spa is the perfect getaway for snow enthusiasts and relaxation seekers alike. With a cozy restaurant serving delicious Swiss cuisine and a fine selection of wines, your taste buds are in for a treat at the Matterhorn Restaurant.

The rooms here are spacious and equipped with cable TV, a minibar, and facilities to brew your own tea or coffee — ideal for those lazy mornings. Each room also boasts an en-suite bathroom complete with a hairdryer, bathrobes, and slippers to keep you comfy during your stay.

And there’s more! You can stay connected with free WiFi throughout the hotel and enjoy complimentary transport from Zermatt Train Station between 07:00 and 21:00. If skiing is your passion, you'll appreciate the dedicated ski storage room, which includes a ski boot dryer and personal lockers — talk about convenience!

For the culinary adventurers, don't miss the Grill restaurant "Hornox" offering mouthwatering meat and vegan dishes. Plus, there's an outdoor tennis court for those who want to stay active during the warmer months. So whether you're hitting the slopes or just unwinding with a glass of wine, Alpen Resort & Spa has got you covered!
Facilities

Airport transfer services are provided on-site (surcharge applies). Access to the property is by key. You can pay using a cashless method. A restaurant is available at Alpen Resort & Spa. The property features a fitness center. The elevator serves the room's floor. A desk has been provided in the room. Outdoor furniture has been provided with the room. Bathroom amenities include a shower cap. The room has a hardwood or parquet floor.
Book your stay using our seamless reservation service, with elaborate accommodations breakdowns, visual showcases, interactive maps, and constructive guest critiques to enhance your understanding of what we provide.

Rooms: 58

What is near Alpen Resort & Spa?: Zermatt Budget Rooms (13 m), Face d'Or (55 m), Naco Aparthotel by Arca Spa (71 m), Haus Sonnmatt (79 m), Ferienwohnung Sonnmatt (84 m),

Rooms at Alpen Resort & Spa

Panoramic Family Room Matterhorn View

General
  • Key access,
  • Iron,
  • Ironing facilities,
  • Trash cans,
  • Carpeted,
  • Lockers,
  • Smoke alarm,
  • Fan,
  • Heating,
  • Fire extinguisher,
  • Key card access,
  • Safety deposit box,
  • Laptop safe,
  • Hypoallergenic
Services
  • Wake up service/Alarm clock,
  • Wake-up service
Room Amenities
  • Socket near the bed,
  • Adapter,
  • Feather pillow,
  • Sofa bed,
  • Hypoallergenic pillow,
  • Clothes rack,
  • Non-feather pillow,
  • Drying rack for clothing
Bathroom
  • Bath or shower,
  • Towels,
  • Shower cap,
  • Slippers,
  • Shower,
  • Private bathroom,
  • Hairdryer,
  • Body soap,
  • Toilet paper,
  • Bathrobe,
  • Free toiletries,
  • Toilet,
  • Shampoo,
  • Conditioner
Media & Technology
  • Radio,
  • Satellite channels,
  • TV,
  • Cable channels,
  • Flat-screen TV,
  • Telephone
Food & Drink
  • Bottle of water,
  • Minibar,
  • Wine or champagne,
  • Tea/Coffee maker
Kitchen
  • Electric kettle,
  • Wine glasses
Outdoors
  • Outdoor furniture,
  • Balcony
View
  • Mountain view,
  • Landmark view,
  • View
Living Area
  • Sofa,
  • Desk,
  • Seating Area
Bedroom
  • Alarm clock,
  • Wardrobe or closet,
  • Linen,
  • Cots
Accessibility
  • Upper floors accessible by elevator,
  • Accessible by lift
Pool and wellness
  • Pool towels

This Room is in the top floor, "mezzanine style" one big room on 2 floors. It features a seating area, a balcony with Matterhorn views, a telephone, cable TV, a safety deposit box, a minibar and a bathroom with shower and bath tub.

Reviews

Before booking, check other guests' reviews

Reviews will help you better prepare for a pleasant stay!

See all reviews
Add a review

Amenities at Alpen Resort & Spa

General General

Pets allowed, Non-smoking rooms, Family rooms, Lift, Safety deposit box, Heating, Non-smoking throughout, Designated smoking area, WiFi available in all areas

Activities Activities

Tennis court, Sauna, Fitness centre, Skiing, Games room, Spa and wellness centre, Children's playground, Billiards, Table tennis, Darts, Hot tub/Jacuzzi, Hiking, Hammam, Indoor pool, Indoor pool (all year), Fitness

Services Services

Room service, Airport shuttle, Laundry, Ironing service, Valet parking, Currency exchange, Packed lunches, Tour desk, Fax/photocopying, Luggage storage, Concierge service, Shuttle service (free), Airport shuttle (additional charge), Daily housekeeping, Pet basket, Pet bowls, Shuttle service

Food & Drink Food & Drink

Restaurant, Bar, Breakfast in the room, Special diet menus (on request), Kid meals

Ski Ski

Ski storage, Ski pass vendor

Internet Internet

Internet services, WiFi, Free WiFi

Outdoors Outdoors

Garden, Terrace, Outdoor pool, Outdoor pool (all year)

Parking Parking

Parking, Parking garage, Electric vehicle charging station, Accessible parking

Pool and wellness Pool and wellness

Rooftop pool, Heated pool, Plunge pool, Kids' pool, Swimming pool, Swimming Pool

Safety & security Safety & security

24-hour security, Key access, Key card access, Smoke alarms, Fire extinguishers

Safety features Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Face masks for guests available

Physical distancing Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered

Internet

Free WiFi! The property offers internet services with free WiFi available in all areas.

Parking

A parking garage is available. Electric vehicle charging station is available. Accessible parking facilities are available on site.

Check-in, check-out, and payment policies

Check-in

From 15:00 Until 23:00 hours

Check-out

From 07:00 Until 11:00 hours

Children and extra beds

Children from 3 to 8 years old pay 35.00 CHF per night using extra bed. Children from 9 to 15 years old pay 60.00 CHF per night using extra bed. Children from 16 years old pay 75.00 CHF per night using extra bed. Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are permitted, with the possibility of an additional fee.

Languages spoken
     
Contact methods
☎ telephone
@ E-mail
Important information
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Alpen Resort Hotel offers transfers from Zermatt Train Station to the hotel free of charge daily from 07:00 until 21:00.

Please note that the rate for an extra bed includes breakfast.

For bookings of 5 rooms or more at Alpen Resort & Spa, different policies and additional supplements may apply.

Location and nearby attractions

 

Photo gallery

Guest reviews of Alpen Resort & Spa

Check guest reviews about Alpen Resort & Spa
All reviews in one place!

10/10
hotel was fab…really nice spot.5 min walk to train station,easy to get around.that spa tho…best in town,no joke.Outdoor jacuzzi?Yes please.Kids loved the pool too.That felt nice.And staff?Super friendly,helpful with local tips,arranged shuttle even…which is always a plus.Rooms were big,clean,with that killer Matterhorn view…wow.And the massage?Great,definite bonus.Only thing,carpet floors in room kinda meh,wet and smelled a bit.But hey,in my book,not a dealbreaker.Breakfast was nice,good start to day.Music playing everywhere,outside garden too,which was chill.Ski room and games room was cool,with pingpong, baby foot…really fun.Garden terrace lovely,but watch out for food smells if you’re near restaurant.That’s annoying.But overall?Excellent location,great facilities…really cozy and clean.No question about it,would go back!

Share your opinion

1
2
3
4
5
6
7
8
9
10

Frequently Asked Questions (FAQ)

Check-in starts at 23:00 and check-out is by 11:00.
Yes, there is parking for guests, ensuring convenience and safety.
Yes, heating is available throughout the property.
Yes, valet parking is available.
Yes, a Turkish/steam bath is available.
Check availability and prices