Alpen Resort & Spa Zermatt

★★★★

Spissstrasse 52, 3920 Zermatt, Switzerland

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Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type:
Hotel
Online booking

About Alpen Resort & Spa

Alpen Resort & Spa in Zermatt offers direct proximity to the ski lifts and features extensive leisure facilities including indoor and outdoor pools, a sauna, an outdoor tennis court, and a Jacuzzi. This hotel provides free WiFi throughout the building and complimentary transport from Zermatt Train Station between 07:00 and 21:00.

The spacious rooms at Alpen Resort & Spa include balconies or terraces with views of the Matterhorn or garden areas. Each room has cable TV, a minibar, tea and coffee making facilities, a seating area with sofa bed options in some units, non-feather pillows, bathrobes, slippers, and en-suite bathrooms equipped with both showers and bathtubs. Some suites offer multiple bedrooms or mezzanine-style layouts as well as direct access to the spa area from an annex building located 60 meters from the main hotel.

Guests can dine on Swiss cuisine accompanied by wine selections at the Matterhorn Restaurant or choose meat and vegan dishes at the Hornox Grill restaurant. The hotel supports skiing activities through its ski storage room featuring personal lockers and boot dryers. Additional amenities include daily housekeeping service, an iron upon request in rooms alongside wake-up calls, safety is supported by onsite safes while communal spaces contain an internet corner in the lobby for guest use.

Top Amenities

  • Complimentary WiFi
  • Airport transportation
  • Wellness and relaxation center
  • Patio
  • Gym
  • Outdoor swimming pool

Confirm your reservation swiftly with our straightforward online booking platform at sleephotelszermatt.com.

Rooms: 56

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Rooms & Availability

Panoramic Family Room Matterhorn View

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Photo gallery - Panoramic Family Room Matterhorn View
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Room Amenities

  • Electric fan,
  • Power outlet near the bed,
  • Carpet flooring,
  • Iron and ironing board,
  • Clothing storage or cupboard,
  • Sitting area,
  • Convertible sofa bed,
  • Pillow without feathers,
  • Garment hanging rack,
  • Allergy-friendly,
  • Clothes iron,
  • Garbage bins,
  • Infant beds,
  • Indoor heating,
  • Secure safe,
  • Couch,
  • Allergy-friendly pillow,
  • Clothes drying stand,
  • Electrical converter,
  • Down-filled pillow,
  • Work desk,
  • Towels for the pool

Bathroom

  • Hair drying equipment,
  • Restroom,
  • Bathroom tissue,
  • Shower head cover,
  • Shower facilities,
  • Bathtub or shower,
  • Footwear for indoors,
  • Ensuite bathroom,
  • Plush bathrobe,
  • Body wash,
  • Hair conditioner,
  • Hair cleanser,
  • Complimentary toiletries

Media & Technology

  • Television with flat screen,
  • AM/FM Radio,
  • Television with cable channels,
  • Safety deposit box for laptops,
  • Phone,
  • Television,
  • TV with satellite channels

Food & Drink

  • Tea and Coffee making facilities,
  • Bottled water,
  • Vino or sparkling wine,
  • Mini refrigerator,
  • Kettle for hot water,
  • Wine goblets,
  • Patio furniture

Services & Extras

  • Electronic key card access,
  • Wake-up call service/Alarm clock,
  • Bed linens,
  • Clock with alarm,
  • Bath towels,
  • Physical key entry,
  • Storage lockers,
  • Morning wake-up call

Outdoor & View

  • Outdoor terrace,
  • Scenery,
  • Scenic view,
  • View of the mountains

Accessibility

  • Top levels reachable by lift,
  • Elevator access

Safety & security

  • Emergency fire extinguisher,
  • Fire alarm
Size:
30 m2
Bedroom 1:
Large bed (King size)
Number of guests:
5
Details and photos
Size:
30 m2
Bedroom 1:
Large bed (King size)
Number of guests:
3
Details and photos
Size:
25 m2
Bedroom 1:
Large bed (King size)
Number of guests:
3
Details and photos
Size:
14 m2
Bedroom 1:
Single bed
Number of guests:
1
Details and photos
Size:
30 m2
Bedroom 1:
Large bed (King size)
Number of guests:
4
Details and photos
Size:
50 m2
Bedroom 1:
Large bed (King size)
Number of guests:
5

Amenities

General

General

  • Car park
  • Animals permitted
  • Wireless internet access throughout the property
Activities

Activities

  • Tennis facility
  • Snow skiing
  • Pool table
  • Ping pong
  • Throwing darts
  • Trekking
  • Storage for skis
  • Ski lift pass vendor
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Prepared lunch boxes
  • Customized dietary menus (upon request)
  • Children's meals
Pool and wellness

Pool and wellness

  • Steam room
  • Gymnasium
  • Relaxation and wellness center
  • Whirlpool bath
  • Turkish bath
  • Indoor swimming pool
  • Exterior pool
  • Year-round outdoor pool
  • Year-round indoor pool
  • Top-floor pool
  • Temperature-controlled pool
  • Dipping pool
  • Physical fitness
  • Children's pool
  • Pool for swimming
  • Swimming facility
Transport

Transport

  • Airport transportation
  • Complimentary shuttle service
  • Airport transportation (additional fee)
  • Parking structure
  • EV charging station
  • Handicap-accessible parking
  • Transportation service
Reception services

Reception services

  • Attended parking service
  • Money exchange
  • Travel information desk
  • Baggage holding area
  • Personalized guest services
Common areas

Common areas

  • Garden area
  • Outdoor patio
  • Recreational room
Entertainment and family services

Entertainment and family services

  • Playground for children
Cleaning services

Cleaning services

  • Washing service
  • Garment ironing service
  • Everyday cleaning service
Business facilities

Business facilities

  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Rooms for families
  • Elevator
  • Climate control
  • Smoke-free property
  • Assigned smoking zone
  • Animal sleeping basket
  • Animal feeding dishes
  • Physical key entry
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Round-the-clock security
  • Fire detection alarms
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Property provides thermometers for guest use
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options
  • Social distancing guidelines observed
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • A parking garage is available. Electric vehicle charging station is available. Accessible parking facilities are available on site.

House Rules

Check-in

  • From Until hours

Check-out

  • From Until hours

Pets

  • Pets are permitted, with the possibility of an additional fee.
Important information
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Alpen Resort Hotel offers transfers from Zermatt Train Station to the hotel free of charge daily from 07:00 until 21:00.

Please note that the rate for an extra bed includes breakfast.

For bookings of 5 rooms or more at Alpen Resort & Spa, different policies and additional supplements may apply.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Alpen Resort & Spa
All reviews in one place!

Ziad 11 - 2024
10/10
★★★★★

hotel was fab…really nice spot.5 min walk to train station,easy to get around.that spa tho…best in town,no joke.Outdoor jacuzzi?Yes please.Kids loved the pool too.That felt nice.And staff?Super friendly,helpful with local tips,arranged shuttle even…which is always a plus.Rooms were big,clean,with that killer Matterhorn view…wow.And the massage?Great,definite bonus.Only thing,carpet floors in room kinda meh,wet and smelled a bit.But hey,in my book,not a dealbreaker.Breakfast was nice,good start to day.Music playing everywhere,outside garden too,which was chill.Ski room and games room was cool,with pingpong, baby foot…really fun.Garden terrace lovely,but watch out for food smells if you’re near restaurant.That’s annoying.But overall?Excellent location,great facilities…really cozy and clean.No question about it,would go back!

ℹ) Reviews represent the subjective opinions of users, not sleephotelszermatt.com, and may differ from our assessment of Alpen Resort & Spa

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FAQ

Is there Internet access at Alpen Resort & Spa?

Yes, guests have access to the Internet.

What COVID-19 safety measures are in place?

Social distancing and regular disinfection are in place. See details on our website.

Does Alpen Resort & Spa provide 24-hour security?

Yes, 24-hour security is provided.

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