Score from 351 reviews
- Untere Wiestistrasse 11, 3920 Zermatt,
Switzerland - 
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Gallery Hotel Phoenix: See us up close!
Highlights
Daily housekeeping
Bar
Free WiFi
Non-smoking throughout
Pets allowed
Fitness centre
Daily housekeepingBarFree WiFiNon-smoking throughoutPets allowedFitness centreA daily buffet breakfast is provided, allowing guests to enjoy views of the Matterhorn before venturing into the picturesque surroundings of Zermatt. The bar and lounge serve as ideal spots for relaxation, whether in the evening or during the day. The hotel, constructed with local natural materials, exudes a warm and inviting atmosphere while maintaining a modern touch.
Numerous dining establishments are available in the vicinity of Hotel Phoenix.
This property accepts cashless payments. Security cameras are installed outside. A full body massage service is available. Pet bowls are available at Hotel Hotel Phoenix. There is a golf course in the local area (within 3 km). A seating area is available in the living area. You can use the sofa bed in the room. Heating is provided in the room. The room's standard includes a hardwood or parquet floor. Access to cable channels is provided in the room.
Make your reservation via our user-friendly website, where you can also peruse in-depth descriptions, view photos, find our location, and read guest reviews to aid in selecting your accommodation.
What is near Hotel Phoenix?: Casa Della Luce Apartments by Zermatt Premium Apartments (22 m), Carina - Design&Lifestyle hotel (39 m), Apartment Mont-Blanc-2 by Interhome (52 m), Hausroc-Zermatt (69 m), Apartment Papillon by Interhome (79 m),
Rooms at Hotel Phoenix
Superior Double Room
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- Trash cans,
- Soundproofing,
- Heating,
- Hardwood or parquet floors,
- Key card access,
- Safety deposit box,
- Smoke alarm
- Feather pillow,
- Socket near the bed
- Hairdryer,
- Free toiletries,
- Shower,
- Toilet paper,
- Towels,
- Shampoo,
- Body soap,
- Toilet,
- Bath or shower,
- Private bathroom,
- Bath
- Cable channels,
- Radio,
- TV,
- Telephone,
- Flat-screen TV
- Coffee machine
- Balcony
- Desk
- Linen,
- Wardrobe or closet
- Accessible by lift,
- Upper floors accessible by elevator
- Free gym access
This room with oak wood floor and wooden interior comes with a balcony, a flat-screen cable TV, a telephone, a safety deposit box and a hairdryer. Free WiFi is available. Please note that extra beds are not available in this room type.
Room size:
Superior Double Room - 22 m2
Bedroom 1 – Single bed
Max persons: 2 
Reviews
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Amenities at Hotel Phoenix
General
Pets allowed, Non-smoking rooms, Lift, Safety deposit box, Soundproof rooms, Heating, Non-smoking throughout, Adult only, WiFi available in all areas
Activities
Fitness centre, Golf course (within 3 km), Fishing, Skiing, Massage, Hiking, Cycling, Back massage, Neck massage, Foot massage, Couples massage, Full body massage, Fitness
Services
Meeting/banquet facilities, Laundry, Ironing service, Express check-in/check-out, Tour desk, Luggage storage, Concierge service, Shuttle service (additional charge), Shared lounge/TV area, Daily housekeeping, Pet bowls, Shuttle service
Food & Drink
Bar, Special diet menus (on request), Wine/champagne
Ski
Ski storage
Internet
Internet services, WiFi, Free WiFi
Reception services
Invoice provided
Entertainment and family services
Board games/puzzles
Safety & security
Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals
Physical distancing
Cashless payment available, Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered
Internet
Free WiFi! The property offers internet services with free WiFi available in all areas.
Parking
Details about parking facilities are not available.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 19:00 hours
Check-outFrom 08:00 Until 10:30 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children from 10 years old.
PetsPets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methods
Important informationPlease note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Please note that there will be a surcharge if you arrive with more guests than stated in your booking confirmation.Please inform in advance of your expected arrival time. At Hotel Phoenix, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Hotel Phoenix, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel Phoenix, all special requests are subject to availability and may incur additional charges.
Location and nearby attractions
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Frequently Asked Questions (FAQ)
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