Hotel Excelsior Zermatt

★★★

Hofmattstrasse 38, 3920 Zermatt, Switzerland

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Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type:
Hotel
Online booking

About Hotel Excelsior

Hotel Excelsior, a renovated family-run hotel in the centre of Zermatt, offers panoramic mountain views from all rooms and free Wi-Fi throughout the property. It lies just 400 metres from the Gornergratbahn and Sunnegga Express funicular stations.

Guests can enjoy French and Swiss cuisine at La Ferme restaurant, which features a summer terrace. The hotel provides elevator access to upper floors and includes non-smoking family rooms with carpeting, central heating, and cribs upon request. Accommodations feature sofa beds or sofas in some units along with desks and wardrobes for storage.

Each room includes a private bathroom equipped with either a bathtub or shower, soap, hairdryer, flat-screen TV with cable channels, telephone, and wake-up service. Windows offer views of landmarks such as the Matterhorn or the old city centre. A sun terrace is available on site for guest relaxation.

Additional facilities include an on-site shop, medical support services, smoke detectors in rooms, cashless payment options only, and prohibition of smoking throughout the premises. Skiing opportunities are accessible nearby.

Top Amenities

  • Complimentary WiFi
  • Accommodations for families
  • Smoke-free property
  • Pet-friendly
  • Housekeeping services daily
  • Lounge

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Rooms: 25

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Rooms & Availability

Double Room with Balcony and Matterhorn View

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Photo gallery - Double Room with Balcony and Matterhorn View
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Room Amenities

  • Clothing storage or cupboard,
  • Power outlet near the bed,
  • Carpet flooring,
  • Work desk,
  • Indoor heating,
  • Garbage bins,
  • Garment hanging rack,
  • Infant beds,
  • Secure safe,
  • Sitting area,
  • Electrical converter

Bathroom

  • Body wash,
  • Hair drying equipment,
  • Bathroom tissue,
  • Hair cleanser,
  • Restroom,
  • Bathtub or shower,
  • Ensuite bathroom

Media & Technology

  • Television with cable channels,
  • Television,
  • Television with flat screen,
  • AM/FM Radio,
  • Phone

Food & Drink

  • Mini refrigerator,
  • Wine goblets

Services & Extras

  • Wake-up call service/Alarm clock,
  • Morning wake-up call,
  • Bed linens,
  • Bath towels

Outdoor & View

  • View of the mountains,
  • Scenic view,
  • Scenery,
  • Outdoor terrace

Accessibility

  • Elevator access,
  • Top levels reachable by lift

Safety & security

  • Fire alarm
Size:
23 m2
Bedroom 1:
Single bed
Number of guests:
3
Photo gallery - Deluxe Double Room with Balcony and Matterhorn View
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Size:
29 m2
Bedroom 1:
Single bed
Number of guests:
3
Photo gallery - Suite with Balcony and Matterhorn View
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Size:
41 m2
Bedroom 1:
Double bed, Sofa bed
Number of guests:
4
Photo gallery - Standard Double or Twin Room
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Size:
22 m2
Bedroom 1:
Large bed (King size)
Number of guests:
2
Details and photos
Size:
13 m2
Bedroom 1:
Single bed
Number of guests:
1
Details and photos
Size:
15 m2
Bedroom 1:
Large bed (King size)
Number of guests:
2
Details and photos
Size:
31 m2
Bedroom 1:
Single bed, Sofa bed
Number of guests:
4

Amenities

General

General

  • Animals permitted
  • Wireless internet access throughout the property
Activities

Activities

  • Snow skiing
  • Trekking
  • Biking
  • Storage for skis
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Prepared lunch boxes
  • Wine and champagne
  • On-site coffee shop
Reception services

Reception services

  • Baggage holding area
Common areas

Common areas

  • Garden area
  • Outdoor patio
  • Sundeck
Cleaning services

Cleaning services

  • Washing service
  • Garment ironing service
  • Everyday cleaning service
Shops

Shops

  • Convenience store within the premises
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Rooms for families
  • Elevator
  • Climate control
  • Smoke-free property
Safety & security

Safety & security

  • Secure storage locker
  • Security alert system
  • Fire detection alarms
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Hand sanitizing stations in guest rooms and essential areas
  • Connection to healthcare professionals
  • Property provides thermometers for guest use
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options
  • Social distancing guidelines observed

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Details about parking facilities are not available.

House Rules

Check-in

  • From Until hours

Check-out

  • From Until hours

Pets

  • Pets are permitted, with the possibility of an additional fee.
Important information
Please note:

Zermatt is a car-free resort. Cars can be parked at the nearby town of Täsch (at a cost), where there is a regular train service running to Zermatt.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Hotel Excelsior
All reviews in one place!

Lai 07 - 2025
9/10
★★★★★

The room offered stunning views of the Matterhorn and featured a balcony with unbeatable scenery. The location was next to a bus stop, providing easy access. The staff were very friendly and helpful throughout the stay. Breakfast was served and described as good by guests. The accommodation maintained high cleanliness standards in all rooms.

ℹ) Reviews represent the subjective opinions of users, not sleephotelszermatt.com, and may differ from our assessment of Hotel Excelsior

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FAQ

Is there Internet access at Hotel Excelsior?

Yes, guests have access to the Internet.

How much does it cost to stay at Hotel Excelsior?

Price depends on dates and booking conditions. Enter your dates to see the current rates.

Is hand sanitizer available at Hotel Excelsior?

Yes, hand sanitizer is available in rooms and common areas.

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