Hotel Sarazena Zermatt

★★★

Bahnhofplatz 14, 3920 Zermatt, Switzerland

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Wi-Fi is available free of charge in every room of our property
Property type:
Hotel
Online booking

About Hotel Sarazena

Hotel Sarazena is a small hotel located next to Zermatt's train station, offering guests direct access to the town and mountain views. Its unique appeal lies in combining convenient location with leisure facilities like a sauna.

The accommodation includes rooms facing west or south, some featuring balconies. A spacious suite provides two separate bedrooms, a living room, and one bathroom equipped with a bath and free toiletries. The suite’s kitchen contains a stovetop, refrigerator, dishwasher, oven, and tea and coffee maker. Rooms have en-suite bathrooms with free toiletries and bathrobes. For comfort and entertainment, each room offers cable TV on flat screens along with complimentary Wi-Fi access.

Guests can relax in the lounge area by an open fireplace or enjoy drinks at the bar. Practical amenities include a drying room for ski boots as well as garden furniture on the terrace. Facilities such as soundproofing solutions ensure restful stays while safety measures include smoke detectors in common areas and fire extinguishers onsite. Concierge services are available alongside daily housekeeping options including expedited check-in.

Top Amenities

  • Smoke-free property
  • Patio
  • Lounge
  • Housekeeping services daily
  • Complimentary WiFi

Ensure the best rates and special promotions when you book your stay through sleephotelszermatt.com.

Rooms: 22

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Rooms & Availability

Twin Room

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Photo gallery - Twin Room
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Room Amenities

  • Down-filled pillow,
  • Convertible sofa bed,
  • Couch,
  • Clothing storage or cupboard,
  • Garbage bins,
  • Indoor heating,
  • Wooden or parquet flooring,
  • Electrical converter,
  • Sitting area,
  • Work desk,
  • Garment hanging rack,
  • Infant beds,
  • Allergy-friendly pillow,
  • Noise reduction features,
  • Pillow without feathers,
  • Power outlet near the bed,
  • Adjoining room(s) available,
  • Secure safe

Bathroom

  • Bathtub or shower,
  • Plush bathrobe,
  • Hair drying equipment,
  • Complimentary toiletries,
  • Shower facilities,
  • Ensuite bathroom,
  • Bathroom tissue,
  • Bathtub,
  • Restroom,
  • Hair cleanser,
  • Body wash

Media & Technology

  • Television with cable channels,
  • Television,
  • Television with flat screen,
  • Phone,
  • AM/FM Radio

Food & Drink

  • Tea and Coffee making facilities,
  • Mini refrigerator,
  • Coffee maker,
  • Kettle for hot water,
  • Patio furniture,
  • Wine goblets

Services & Extras

  • Storage lockers,
  • Bed linens,
  • Bath towels,
  • Electronic key card access

Outdoor & View

  • Scenery,
  • View of the mountains,
  • Outdoor terrace

Layout

  • Window in room

Accessibility

  • Elevator access,
  • Modified bathtub,
  • Top levels reachable by lift

Entertainment and family services

  • Tabletop games and puzzles,
  • Safety gates for babies

Safety & security

  • Fire alarm,
  • Emergency fire extinguisher
Size:
25 m2
Bedroom 1:
Single bed
Number of guests:
2
Details and photos
Size:
17 m2
Bedroom 1:
Single bed
Number of guests:
1
Details and photos
Size:
60 m2
Bedroom 1:
Single bed
Bedroom 2:
Single bed
Number of guests:
4

Amenities

General

General

  • Wireless internet access throughout the property
Activities

Activities

  • Trekking
  • Biking
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Lounge
  • Prepared lunch boxes
  • Customized dietary menus (upon request)
  • Wine and champagne
Reception services

Reception services

  • Quick check-in/check-out
  • Money exchange
  • Travel information desk
  • Baggage holding area
  • Personalized guest services
  • Exclusive check-in/check-out
Common areas

Common areas

  • Garden area
  • Outdoor patio
  • Sundeck
  • Patio furniture
Entertainment and family services

Entertainment and family services

  • Tabletop games and brainteasers
  • Safety barriers for infants
Cleaning services

Cleaning services

  • Washing service
  • Garment ironing service
  • Everyday cleaning service
Shops

Shops

  • Convenience store within the premises
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Elevator
  • Climate control
  • Smoke-free property
  • Physical key entry
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Fire detection alarms
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Availability of first aid kits
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options
  • Social distancing guidelines observed
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Details about parking facilities are not available.

House Rules

Check-in

  • From Until hours

Check-out

  • From Until hours

Pets

  • Pets are not permitted.
Important information
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

If you arrive with children, please inform the property about their number and age. At Hotel Sarazena, you can use the Special Requests box during booking or contact the property directly.Please inform in advance of your expected arrival time. At Hotel Sarazena, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Hotel Sarazena
All reviews in one place!

Paul 09 - 2025
9/10
★★★★★

The hotel was cozy, warm, and full of good vibes with a great first impression of Zermatt. The location was very close to the train station yet quiet, offering wonderful mountain views. Rooms were large, modern, impeccably clean, and featured timber decor. Breakfast included a delicious buffet with hot and cold options served in a lovely room off reception. Some rooms had balconies with partial or direct views of the Matterhorn.

ℹ) Reviews represent the subjective opinions of users, not sleephotelszermatt.com, and may differ from our assessment of Hotel Sarazena

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FAQ

What COVID-19 safety measures are in place?

Social distancing and regular disinfection are in place. See details on our website.

What are the coordinates?

Use the GPS coordinates: 46.024081, 7.749202 to reach the destination.

Can guests at Hotel Sarazena use the laundry service?

Yes, laundry service is available.

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