Superb
9.3 /10

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Grand Hotel Zermatterhof, Zermatt

★★★★★

Accommodation Zermatt, reservation, rooms, prices, reviews, gallery, location, contact

  • Bahnhofstrasse 55, 3920 Zermatt, Switzerland - View on map
9.3 /10
Superb
Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type: Hotel
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Guests are picked up from the train station by the Zermatterhof either by an electric car or in a blue horse-drawn carriage. Is there a transfer available? We are pleased to inform you that we offer transfers for our guests. The individually furnished rooms and suites boast panoramic mountain views. Most rooms even have views of the Matterhorn. Each room features a kettle with Ronnefeldt tea. A Nespresso coffee machine is also provided. Guests enjoy complimentary mineral water and soft drinks from the minibar. Fresh fruit and wine await upon arrival. The restaurants serve exquisite dishes. Alpine Gourmet Prato Borni has been awarded sixteen GaultMillau points and one Michelin star. It serves Valais-style cuisine in a sophisticated atmosphere. The Brasserie Lusi offers fine dishes with a French touch. In the saycheese! Restaurant, guests can savor traditional Swiss cheese dishes like fondue and raclette. Classic afternoon tea is served daily in the Rudenbar. The Stars Bar features live piano music every day. There’s a smoker's lounge open all day. First opened in eighteen seventy-nine, this establishment is a traditional luxury hotel in a central but peaceful location. It features three restaurants, free WiFi access, and the Vita Borni spa area with a spacious pool and sauna. The restaurant terrace, two bars, and the hotel garden are perfect for receptions. Five modern air-conditioned rooms cater for banquets and conferences for between five and two hundred fifty people. The hotel is a member of the “Preferred Hotels & Resorts” and “Swiss Deluxe Hotels.” Is a ski pass available? Of course, ski passes can be acquired at the front desk. || Reception services: 24-hour front desk, currency exchange, luggage storage, ATM/cash machine on site, concierge service. || Activities: Tennis court, golf course within three kilometers, skiing, hiking, cycling, ski storage, ski school, ski pass vendor, temporary art galleries. || Miscellaneous: Non-smoking rooms, lift, soundproof rooms, heating, non-smoking throughout, designated smoking area, pet basket, pet bowls, key card access. || Transport: Airport shuttle, free shuttle service, airport shuttle at additional charge, airport pick up, airport drop off, bicycle rental. || Cleaning services: Laundry, dry cleaning, ironing service, trouser press, daily housekeeping. || Exclusive services: Concierge services, free spa access, free gym access.
Facilities

Storage is available in the ski area. There are no printed menus or newspapers in the common areas. Beauty treatments are available on-site. Airport transfers can be arranged. Suggestions for visits to art galleries are available. The seating area has a sofa. A table is available for use in the room. The room is supplied with a feather pillow. Wine and champagne have been provided at Grand Hotel Zermatterhof, the room. The bathroom includes a hairdryer.
Confirm your stay quickly using our intuitive online reservation platform at sleephotelszermatt.com.

Rooms: 66

What is near Grand Hotel Zermatterhof?: Hotel Tannenhof (40 m), Monte Rosa Boutique Hotel (42 m), Petit Helvetia Budget Hotel (54 m), Unique Hotel Post (66 m), Hotel Alpina (71 m),

Rooms at Grand Hotel Zermatterhof

Chalet Suite with Matterhorn View

General
  • Hardwood or parquet floors,
  • Trash cans,
  • Heating,
  • Safety deposit box,
  • Carbon monoxide detector,
  • Pants press,
  • Key card access,
  • Smoke alarm,
  • Soundproofing
Services
  • Wake-up service,
  • Wake up service/Alarm clock
Room Amenities
  • Socket near the bed,
  • Adapter,
  • Feather pillow
Bathroom
  • Shower cap,
  • Shampoo,
  • Bathrobe,
  • Free toiletries,
  • Shower,
  • Bath or shower,
  • Toilet paper,
  • Body soap,
  • Bath,
  • Slippers,
  • Conditioner,
  • Toilet,
  • Private bathroom,
  • Towels,
  • Hairdryer
Media & Technology
  • Satellite channels,
  • Flat-screen TV,
  • Radio,
  • TV,
  • Telephone,
  • Cable channels
Food & Drink
  • Fruits,
  • Minibar,
  • Wine or champagne,
  • Bottle of water,
  • Tea/Coffee maker
Kitchen
  • Electric kettle,
  • Coffee machine,
  • Dining table,
  • Wine glasses,
  • Refrigerator
Outdoors
  • Outdoor furniture
View
  • Landmark view,
  • City view,
  • Garden view,
  • View,
  • Mountain view
Living Area
  • Fireplace,
  • Desk,
  • Sofa,
  • Seating Area,
  • Dining area
Bedroom
  • Cots,
  • Wardrobe or closet,
  • Alarm clock,
  • Linen
Accessibility
  • Accessible by lift,
  • Emergency cord in bathroom
Pool and wellness
  • Pool towels
Exclusive services
  • Free gym access,
  • Concierge services,
  • Free spa access

This suite's special feature is the fireplace. This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a bath and a shower. This suite features soundproof walls, flat-screen TV with cable channels, garden views, as well as wine/champagne for guests. The unit provides 1 bed.

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Amenities at Grand Hotel Zermatterhof

General General

Pets allowed, Non-smoking rooms, Lift, Safety deposit box, Soundproof rooms, Heating, Non-smoking throughout, Designated smoking area, WiFi available in all areas

Activities Activities

Tennis court, Sauna, Fitness centre, Golf course (within 3 km), Skiing, Games room, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Hiking, Cycling, Hammam, Indoor pool, Indoor pool (all year), Beauty Services, Waxing services, Manicure, Pedicure, Body treatments, Body scrub, Body wrap, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Massage chair, Fitness, Fitness/spa locker rooms, Temporary art galleries

Services Services

Room service, Meeting/banquet facilities, 24-hour front desk, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning, Ironing service, Currency exchange, Packed lunches, Fax/photocopying, Luggage storage, ATM/cash machine on site, Concierge service, Shuttle service (free), Trouser press, Airport shuttle (additional charge), Daily housekeeping, Pet basket, Pet bowls, Shuttle service

Food & Drink Food & Drink

Restaurant, Bar, Breakfast in the room, Snack bar, Special diet menus (on request), Wine/champagne, Fruits, Coffee house on site

Ski Ski

Ski storage, Ski school, Ski pass vendor

Internet Internet

Internet services, WiFi, Free WiFi

Outdoors Outdoors

Garden, Terrace, Sun terrace, Outdoor furniture

Pool and wellness Pool and wellness

Pool with view, Heated pool, Sun loungers or beach chairs, Swimming pool, Swimming Pool

Transport Transport

Airport pick up, Airport drop off

Entertainment and family services Entertainment and family services

Board games/puzzles, Indoor play area

Safety & security Safety & security

Key card access, Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers

Safety features Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals

Physical distancing Physical distancing

Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered

Internet

Free WiFi! The property offers internet services with free WiFi available in all areas.

Parking

Details about parking facilities are not available.

Check-in, check-out, and payment policies

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Children and extra beds

Children from 0 to 8 years old stay free of charge using extra bed. Children from 9 to 12 years old pay 140.00 CHF per night using extra bed. Children from 13 years old pay 200.00 CHF per night using extra bed. Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are permitted, with the possibility of an additional fee.

Languages spoken
     
Contact methods
☎ telephone
@ E-mail
Important information
Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.Please inform in advance of your expected arrival time. At Grand Hotel Zermatterhof, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Spa/wellness centre is closed from 2025-11-30 until 2025-06-26
Sauna is closed from 2025-11-30 until 2025-06-26
Fitness centre is closed from 2025-11-30 until 2025-06-26

Location and nearby attractions

 

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Frequently Asked Questions (FAQ)

Check-in starts at 15:00 and check-out is by 12:00.
Yes, the property is often chosen by families.
Yes, a sauna is available.
Yes, an indoor play area is available.
Yes, a first-aid kit is available.
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