Grand Hotel Zermatterhof

★★★★★

Bahnhofstrasse 55, 3920 Zermatt, Switzerland

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Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type:
Hotel
Online booking

About Grand Hotel Zermatterhof

Grand Hotel Zermatterhof is a 5-star hotel located in the heart of Zermatt, just 600 metres from Zermatt Railway Station, offering city views and direct access to wellness facilities including an indoor pool, hot tub, sauna, hammam, fitness centre and garden.

The hotel’s accommodation includes individually furnished rooms and suites featuring seating areas with sofas or armchairs, flat-screen TVs with satellite and cable channels, safes, desks and coffee machines. Many rooms have balconies that provide city or garden views. Bathrooms come with showers or bathtubs along with free toiletries and hairdryers. Some suites offer fireplaces and panoramic views of the Matterhorn.

Guests can enjoy on-site dining at the restaurant and bar as well as breakfast options ranging from buffet to continental styles. The spa offers waxing treatments alongside full-body scrubs and massages. Additional amenities include free WiFi throughout the property, elevator access to upper floors, a terrace for outdoor seating, concierge services including airport shuttle arrangements, ski pass sales onsite and secure common areas protected by alarm systems.

Visit sleephotelszermatt.com for the easiest booking experience for your accommodations, complete with superb rates and promotions.

Rooms: 66

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Rooms & Availability

Chalet Suite with Matterhorn View

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Photo gallery - Chalet Suite with Matterhorn View

Room Amenities

  • Electrical converter,
  • Power outlet near the bed,
  • Couch,
  • Secure safe,
  • Trousers press,
  • Sitting area,
  • Infant beds,
  • Towels for the pool,
  • Garbage bins,
  • Wooden or parquet flooring,
  • Clothing storage or cupboard,
  • Indoor heating,
  • Indoor fireplace,
  • Noise reduction features,
  • Down-filled pillow,
  • Work desk

Bathroom

  • Complimentary toiletries,
  • Footwear for indoors,
  • Bathroom tissue,
  • Shower facilities,
  • Hair cleanser,
  • Plush bathrobe,
  • Hair conditioner,
  • Restroom,
  • Body wash,
  • Shower head cover,
  • Bathtub or shower,
  • Hair drying equipment,
  • Ensuite bathroom,
  • Bathtub

Media & Technology

  • Phone,
  • Television with flat screen,
  • TV with satellite channels,
  • Television with cable channels,
  • AM/FM Radio,
  • Television

Food & Drink

  • Eating table,
  • Tea and Coffee making facilities,
  • Vino or sparkling wine,
  • Kettle for hot water,
  • Eating space,
  • Patio furniture,
  • Mini refrigerator,
  • Wine goblets,
  • Mini fridge,
  • Assorted fruits,
  • Bottled water,
  • Coffee maker

Services & Extras

  • Clock with alarm,
  • Bath towels,
  • Morning wake-up call,
  • Bed linens,
  • Electronic key card access,
  • Wake-up call service/Alarm clock

Outdoor & View

  • View of the mountains,
  • View of the garden,
  • Scenic view,
  • Scenery,
  • Urban view

Accessibility

  • Bathroom emergency pull cord,
  • Elevator access

Safety & security

  • Fire alarm,
  • CO (carbon monoxide) detector

Exclusive services

  • Personal concierge assistance,
  • Complimentary access to the spa,
  • Complimentary access to the fitness center
Photo gallery - Grand Suite with Matterhorn View
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos

Amenities

General

General

  • Animals permitted
  • Wireless internet access throughout the property
Activities

Activities

  • Tennis facility
  • Golf course (within 3 kilometers)
  • Snow skiing
  • Trekking
  • Biking
  • Storage for skis
  • Ski instruction
  • Ski lift pass vendor
  • Temporary art exhibitions
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Prepared lunch boxes
  • Refreshment stand
  • Customized dietary menus (upon request)
  • Wine and champagne
  • Fresh fruit
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Steam room
  • Gymnasium
  • Relaxation and wellness center
  • Body massage
  • Whirlpool bath
  • Turkish bath
  • Indoor swimming pool
  • Year-round indoor pool
  • Scenic pool
  • Temperature-controlled pool
  • Beach chairs or sun loungers
  • Aesthetic treatments
  • Hair removal services
  • Hand grooming
  • Foot grooming
  • Body care treatments
  • Body exfoliation
  • Body cocoon
  • Spa amenities
  • Steam chamber
  • Spa resting area
  • Spa and wellness packages
  • Massage recliner
  • Physical fitness
  • Fitness and spa changing rooms
  • Pool for swimming
  • Swimming facility
Transport

Transport

  • Airport transportation
  • Complimentary shuttle service
  • Airport transportation (additional fee)
  • Airport pick-up service
  • Airport drop-off service
  • Transportation service
Reception services

Reception services

  • Round-the-clock reception
  • Money exchange
  • Baggage holding area
  • On-site cash dispenser
  • Personalized guest services
Common areas

Common areas

  • Garden area
  • Outdoor patio
  • Recreational room
  • Sundeck
  • Patio furniture
Entertainment and family services

Entertainment and family services

  • Childcare/babysitting services
  • Tabletop games and brainteasers
  • Indoor recreation space
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Pants pressing
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Corporate hub
  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Elevator
  • Noise-reducing rooms
  • Climate control
  • Smoke-free property
  • Assigned smoking zone
  • Animal sleeping basket
  • Animal feeding dishes
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Security alert system
  • Fire detection alarms
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Availability of first aid kits
  • Connection to healthcare professionals
Physical distancing

Physical distancing

  • Non-cash payment options
  • Social distancing guidelines observed
  • Smartphone application for in-room services
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Details about parking facilities are not available.

House Rules

Check-in

  • From hours

Check-out

  • Until hours

Pets

  • Pets are permitted, with the possibility of an additional fee.
Important information
Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.Please inform in advance of your expected arrival time. At Grand Hotel Zermatterhof, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Spa/wellness centre is closed from 2025-11-30 until 2025-06-26
Sauna is closed from 2025-11-30 until 2025-06-26
Fitness centre is closed from 2025-11-30 until 2025-06-26
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Grand Hotel Zermatterhof
All reviews in one place!

Trevor 07 - 2025
9/10

The hotel was located in a superb setting with fantastic views and a lovely environment. The staff were very helpful, friendly, and professional, providing exceptional service throughout the stay. Rooms were spotless and well equipped with all necessary facilities. Breakfast was served in a beautiful venue and managed by great management. Spa facilities included indoor and outdoor pools nestled in breathtaking natural surroundings. A horse-drawn carriage transfer added an enchanting touch to the experience.

ℹ) Reviews represent the subjective opinions of users, not sleephotelszermatt.com, and may differ from our assessment of Grand Hotel Zermatterhof

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FAQ

How much does it cost to stay at Grand Hotel Zermatterhof?

Price depends on dates and booking conditions. Enter your dates to see the current rates.

Does Grand Hotel Zermatterhof have a pool?

Yes, Grand Hotel Zermatterhof has a pool.

Does Grand Hotel Zermatterhof provide an airport drop-off service?

Yes, airport drop-off is available.

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