Grand Hotel Zermatterhof

★★★★★

Bahnhofstrasse 55, 3920 Zermatt, Switzerland

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Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type:
Hotel
Online booking

About Grand Hotel Zermatterhof

Grand Hotel Zermatterhof is a 5-star hotel located in the heart of Zermatt, just 600 metres from Zermatt Railway Station, offering city views and direct access to wellness facilities including an indoor pool, hot tub, sauna, hammam, fitness centre and garden.

The hotel’s accommodation includes individually furnished rooms and suites featuring seating areas with sofas or armchairs, flat-screen TVs with satellite and cable channels, safes, desks and coffee machines. Many rooms have balconies that provide city or garden views. Bathrooms come with showers or bathtubs along with free toiletries and hairdryers. Some suites offer fireplaces and panoramic views of the Matterhorn.

Guests can enjoy on-site dining at the restaurant and bar as well as breakfast options ranging from buffet to continental styles. The spa offers waxing treatments alongside full-body scrubs and massages. Additional amenities include free WiFi throughout the property, elevator access to upper floors, a terrace for outdoor seating, concierge services including airport shuttle arrangements, ski pass sales onsite and secure common areas protected by alarm systems.

Arrange your accommodation on our online portal, sleephotelszermatt.com. Gain access to detailed descriptions, visual displays, and reviews from prior guests.

Rooms: 66

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Rooms & Availability

Chalet Suite with Matterhorn View

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Photo gallery - Chalet Suite with Matterhorn View

Room Amenities

  • Wooden or parquet flooring,
  • Garbage bins,
  • Work desk,
  • Indoor heating,
  • Sitting area,
  • Secure safe,
  • Couch,
  • Noise reduction features,
  • Infant beds,
  • Indoor fireplace,
  • Towels for the pool,
  • Trousers press,
  • Clothing storage or cupboard,
  • Power outlet near the bed,
  • Electrical converter,
  • Down-filled pillow

Bathroom

  • Bathroom tissue,
  • Restroom,
  • Shower head cover,
  • Bathtub or shower,
  • Body wash,
  • Complimentary toiletries,
  • Footwear for indoors,
  • Ensuite bathroom,
  • Hair drying equipment,
  • Bathtub,
  • Shower facilities,
  • Hair cleanser,
  • Hair conditioner,
  • Plush bathrobe

Media & Technology

  • TV with satellite channels,
  • Television with flat screen,
  • Phone,
  • Television with cable channels,
  • AM/FM Radio,
  • Television

Food & Drink

  • Mini fridge,
  • Wine goblets,
  • Patio furniture,
  • Tea and Coffee making facilities,
  • Eating space,
  • Assorted fruits,
  • Bottled water,
  • Kettle for hot water,
  • Mini refrigerator,
  • Vino or sparkling wine,
  • Coffee maker,
  • Eating table

Services & Extras

  • Morning wake-up call,
  • Clock with alarm,
  • Bed linens,
  • Bath towels,
  • Electronic key card access,
  • Wake-up call service/Alarm clock

Outdoor & View

  • Scenic view,
  • Urban view,
  • View of the garden,
  • Scenery,
  • View of the mountains

Accessibility

  • Bathroom emergency pull cord,
  • Elevator access

Safety & security

  • CO (carbon monoxide) detector,
  • Fire alarm

Exclusive services

  • Personal concierge assistance,
  • Complimentary access to the fitness center,
  • Complimentary access to the spa
Photo gallery - Grand Suite with Matterhorn View
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos

Amenities

General

General

  • Animals permitted
  • Wireless internet access throughout the property
Activities

Activities

  • Tennis facility
  • Golf course (within 3 kilometers)
  • Snow skiing
  • Trekking
  • Biking
  • Storage for skis
  • Ski instruction
  • Ski lift pass vendor
  • Temporary art exhibitions
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Prepared lunch boxes
  • Refreshment stand
  • Customized dietary menus (upon request)
  • Wine and champagne
  • Fresh fruit
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Steam room
  • Gymnasium
  • Relaxation and wellness center
  • Body massage
  • Whirlpool bath
  • Turkish bath
  • Indoor swimming pool
  • Year-round indoor pool
  • Scenic pool
  • Temperature-controlled pool
  • Beach chairs or sun loungers
  • Aesthetic treatments
  • Hair removal services
  • Hand grooming
  • Foot grooming
  • Body care treatments
  • Body exfoliation
  • Body cocoon
  • Spa amenities
  • Steam chamber
  • Spa resting area
  • Spa and wellness packages
  • Massage recliner
  • Physical fitness
  • Fitness and spa changing rooms
  • Pool for swimming
  • Swimming facility
Transport

Transport

  • Airport transportation
  • Complimentary shuttle service
  • Airport transportation (additional fee)
  • Airport pick-up service
  • Airport drop-off service
  • Transportation service
Reception services

Reception services

  • Round-the-clock reception
  • Money exchange
  • Baggage holding area
  • On-site cash dispenser
  • Personalized guest services
Common areas

Common areas

  • Garden area
  • Outdoor patio
  • Recreational room
  • Sundeck
  • Patio furniture
Entertainment and family services

Entertainment and family services

  • Childcare/babysitting services
  • Tabletop games and brainteasers
  • Indoor recreation space
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Pants pressing
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Corporate hub
  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Elevator
  • Noise-reducing rooms
  • Climate control
  • Smoke-free property
  • Assigned smoking zone
  • Animal sleeping basket
  • Animal feeding dishes
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Security alert system
  • Fire detection alarms
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Availability of first aid kits
  • Connection to healthcare professionals
Physical distancing

Physical distancing

  • Non-cash payment options
  • Social distancing guidelines observed
  • Smartphone application for in-room services
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Details about parking facilities are not available.

House Rules

Check-in

  • From hours

Check-out

  • Until hours

Pets

  • Pets are permitted, with the possibility of an additional fee.
Important information
Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.Please inform in advance of your expected arrival time. At Grand Hotel Zermatterhof, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Spa/wellness centre is closed from 2025-11-30 until 2025-06-26
Sauna is closed from 2025-11-30 until 2025-06-26
Fitness centre is closed from 2025-11-30 until 2025-06-26
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Grand Hotel Zermatterhof
All reviews in one place!

Trevor 07 - 2025
9/10

The hotel was located in a superb setting with fantastic views and a lovely environment. The staff were very helpful, friendly, and professional, providing exceptional service throughout the stay. Rooms were spotless and well equipped with all necessary facilities. Breakfast was served in a beautiful venue and managed by great management. Spa facilities included indoor and outdoor pools nestled in breathtaking natural surroundings. A horse-drawn carriage transfer added an enchanting touch to the experience.

ℹ) Reviews represent the subjective opinions of users, not sleephotelszermatt.com, and may differ from our assessment of Grand Hotel Zermatterhof

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FAQ

What are the check-in and check-out times at Grand Hotel Zermatterhof?

Check-in starts at 15:00 and check-out is by 12:00.

What room options are available?

There are different room and bed setups available - please check our website for details.

  • Chalet Suite with Matterhorn View
  • Grand Suite with Matterhorn View
  • Double Room Deluxe
  • Classic Superior Double Room
  • Superior One-Bedroom Suite
  • Corner One-Bedroom Suite with Matterhorn View
  • Double Room Deluxe with Matterhorn View
  • Superior One-Bedroom Suite with Matterhorn View
  • Chalet Suite with Balcony
  • Single Room
  • Double Room
  • Double Room with Matterhorn View

Does Grand Hotel Zermatterhof accept cashless payment?

Yes, cashless payments are accepted.

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