Hotel ZERMAMA Zermatt

★★★★

Matterstrasse 23, 3920 Zermatt, Switzerland

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Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type:
Hotel
Online booking

About Hotel ZERMAMA Zermatt

Hotel ZERMAMA Zermatt is a newly renovated hotel located in the heart of Zermatt, just a five-minute walk from Zermatt Train Station and directly opposite the valley station of the Sunnegga Express. The stop for the electric bus to Matterhorn Express Cable Car and Gornergrat Monte Rosa train lies right outside.

The hotel offers rooms featuring LCD or flat-screen TVs with cable channels, private bathrooms equipped with baths, showers, hairdryers, free toiletries, and slippers. Many rooms include balconies facing either the city or surrounding mountains such as the Matterhorn. Options range from single and double rooms to suites with separate living areas, some suites provide private pools, hot tubs, saunas, and private entrances.

Guests can enjoy on-site dining at the restaurant or coffee shop while participating in activities like mini-golf or archery classes organized by the hotel. Group bike rides are available as well. Rooms come supplied with amenities including minibars stocked with wine or champagne, bathrobes, conditioners in bathrooms, radios, alarm clocks, power adapters, electric kettles along with wine glasses for convenience.

The accommodation supports allergy-free stays through hypoallergenic features and non-smoking options complemented by feather pillows upon request. Heating is available throughout alongside elevators stopping directly on room floors. For safety there are smoke detectors installed in living areas plus medical staff onsite if needed. Outdoor furniture complements certain rooms that overlook city views.

Top Amenities

  • Complimentary WiFi
  • Accommodations for families
  • Smoke-free property
  • Housekeeping services daily
  • Dining establishment
  • Lounge

Discover our charm by exploring real guest reviews and a gallery of images at sleephotelszermatt.com.

Rooms: 27

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Rooms & Availability

Single Room

View details ▾
Photo gallery - Single Room
View offer

Room Amenities

  • Indoor heating,
  • Power outlet near the bed,
  • Wooden or parquet flooring,
  • Down-filled pillow,
  • Electrical converter,
  • Adjoining room(s) available,
  • Allergy-friendly,
  • Clothing storage or cupboard,
  • Garbage bins,
  • Sitting area,
  • Secure safe

Bathroom

  • Hair cleanser,
  • Hair conditioner,
  • Bathroom tissue,
  • Complimentary toiletries,
  • Ensuite bathroom,
  • Footwear for indoors,
  • Hair drying equipment,
  • Shower facilities,
  • Restroom,
  • Body wash

Media & Technology

  • Phone,
  • Television,
  • Television with flat screen,
  • AM/FM Radio,
  • Television with cable channels

Food & Drink

  • Coffee maker,
  • Mini refrigerator,
  • Mini fridge,
  • Bottled water,
  • Tea and Coffee making facilities,
  • Kettle for hot water,
  • Vino or sparkling wine,
  • Wine goblets

Services & Extras

  • Clock with alarm,
  • Storage lockers,
  • Wake-up call service/Alarm clock,
  • Electronic key card access,
  • Morning wake-up call,
  • Bath towels,
  • Bed linens

Outdoor & View

  • Urban view

Layout

  • Window in room

Accessibility

  • Top levels reachable by lift,
  • Entire unit accessible for wheelchairs,
  • Elevator access

Safety & security

  • Fire alarm
Size:
12 m2
Bedroom 1:
Single bed
Number of guests:
1
Photo gallery - Deluxe Suite with Jacuzzi and Matterhorn View
View offer
Size:
47 m2
Bedroom 1:
Single bed
Number of guests:
4
Details and photos
Size:
22 m2
Bedroom 1:
Single bed
Number of guests:
2
Details and photos
Size:
27 m2
Bedroom 1:
Single bed
Number of guests:
2
Details and photos
Size:
17 m2
Bedroom 1:
Single bed
Number of guests:
2
Details and photos
Size:
45 m2
Bedroom 1:
Single bed, Sofa bed
Number of guests:
4
Details and photos
Size:
25 m2
Bedroom 1:
Single bed
Number of guests:
2

Amenities

General

General

  • Animals permitted
  • Wireless internet access throughout the property
Activities

Activities

  • Tennis facility
  • Golf course (within 3 kilometers)
  • Snow skiing
  • Trekking
  • Biking
  • Equestrian activities
  • Miniature golf
  • Storage for skis
  • On-site ski equipment rental
  • Ski lift pass vendor
  • On-site water sports facilities
  • Guided walking tours
  • Guided bicycle tours
  • Live sports events (televised)
  • Bow and arrow activities
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Prepared lunch boxes
  • Refreshment stand
  • Customized dietary menus (upon request)
  • Food delivery service
  • Children's meals
  • Wine and champagne
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Personal fitness coach
Transport

Transport

  • Shuttle service (extra fee)
  • Transportation service
Reception services

Reception services

  • Travel information desk
  • Baggage holding area
  • Personalized guest services
  • Secure storage compartments
  • Billing statement available
Common areas

Common areas

  • Outdoor patio
  • Sundeck
  • Common living room with TV
  • Patio furniture
Entertainment and family services

Entertainment and family services

  • Childcare/babysitting services
  • Safety barriers for infants
Cleaning services

Cleaning services

  • Washing service
  • Garment ironing service
  • Everyday cleaning service
Business facilities

Business facilities

  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Rooms for families
  • Elevator
  • Climate control
  • Hypoallergenic room
  • Smoke-free property
  • Accessible for wheelchairs
  • Animal sleeping basket
  • Animal feeding dishes
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Hand sanitizing stations in guest rooms and essential areas
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Non-cash payment options
  • Social distancing guidelines observed

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Details about parking facilities are not available.

House Rules

Check-in

  • From Until hours

Check-out

  • From Until hours

Pets

  • Pets are permitted, with the possibility of an additional fee.
Important information
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please note that when booking more than 3 rooms, different policies and additional supplements may apply.Please inform in advance of your expected arrival time. At Hotel ZERMAMA Zermatt, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Hotel ZERMAMA Zermatt, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel ZERMAMA Zermatt, all special requests are subject to availability and may incur additional charges.
Hotel ZERMAMA Zermatt is situated in a busy area, and noise may be experienced.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Hotel ZERMAMA Zermatt
All reviews in one place!

Fatemeh 01 - 2025
8/10
★★★★☆

Nice hotel, close to station. View of mountain from window. Room spacious, warm, clean. Staff friendly, gave lift back. L'Occitane products in bathroom. Not cheap but good value for Zermatt.

ℹ) Reviews represent the subjective opinions of users, not sleephotelszermatt.com, and may differ from our assessment of Hotel ZERMAMA Zermatt

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FAQ

What are the check-in and check-out times at Hotel ZERMAMA Zermatt?

Check-in starts at 15:00 and check-out is by 11:00.

How much does it cost to stay at Hotel ZERMAMA Zermatt?

Price depends on dates and booking conditions. Enter your dates to see the current rates.

Is an ironing service available at Hotel ZERMAMA Zermatt?

Yes, ironing service is available.

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