BaseCamp Hotel Zermatt

★★★

Riedstrasse 80, 3920 Zermatt, Switzerland

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Wi-Fi is available free of charge in every room of our property
Property type:
Hotel
Online booking

About BaseCamp Hotel

BaseCamp Hotel offers a quiet yet central location in Zermatt, just a four-minute walk from the town centre and two minutes from the ski bus stop. Its proximity to key transport links like the Sunnegga Cable Car and Zermatt Train Station makes it well suited for mountain excursions.

The hotel features spacious rooms including family accommodations with seating areas, some offering views of the garden or city skyline. Rooms come equipped with flat-screen TVs providing streaming services, tea and coffee makers, electric kettles, and safes. Bathrooms include either walk-in showers or bathtubs along with free toiletries.

Guests can enjoy several leisure amenities on-site such as a sauna for relaxation after skiing, a lounge with a fireplace ideal for unwinding over drinks, and dedicated ski storage complete with boot dryers. An internet corner is available alongside free WiFi throughout the property.

Additional conveniences include an elevator serving upper floors, picnic areas in the garden grounds, luggage storage facilities, smoke detectors throughout for safety compliance, wake-up service upon request, and pet beds available at reception. The hotel maintains a strict non-smoking policy across all spaces.

Top Amenities

  • Lounge
  • Complimentary WiFi
  • Accommodations for families
  • Smoke-free property
  • Pet-friendly
  • Housekeeping services daily

Easily secure your spot using our fast and reliable online booking tool available at sleephotelszermatt.com.

Rooms: 29

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Rooms & Availability

Double Room with Mountain View and Balcony

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Photo gallery - Double Room with Mountain View and Balcony
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Room Amenities

  • Infant beds,
  • Sitting area,
  • Electrical converter,
  • Garment hanging rack,
  • Secure safe,
  • Power outlet near the bed,
  • Couch,
  • Down-filled pillow,
  • Indoor heating,
  • Work desk,
  • Garbage bins,
  • Clothing storage or cupboard,
  • Carpet flooring

Bathroom

  • Hair cleanser,
  • Bathroom tissue,
  • Restroom,
  • Complimentary toiletries,
  • Body wash,
  • Shower facilities,
  • Hair drying equipment,
  • Bathtub,
  • Bathtub or shower,
  • Ensuite bathroom

Media & Technology

  • Television,
  • On-demand streaming service (e.g. Netflix),
  • Television with flat screen,
  • Television with cable channels,
  • AM/FM Radio

Food & Drink

  • Kettle for hot water,
  • Bottled water,
  • Tea and Coffee making facilities,
  • Patio furniture

Services & Extras

  • Storage lockers,
  • Bath towels,
  • Physical key entry,
  • Bed linens,
  • Wake-up call service/Alarm clock

Outdoor & View

  • Outdoor terrace,
  • View of the garden,
  • View of the mountains,
  • Scenic view,
  • Scenery

Accessibility

  • Step-free shower,
  • Elevator access,
  • Top levels reachable by lift

Safety & security

  • Fire alarm
Size:
39 m2
Bedroom 1:
Single bed
Number of guests:
2
Photo gallery - Family Room with Balcony
View offer
Size:
26 m2
Bedroom 1:
Bunk bed, Large bed (King size)
Number of guests:
4
Details and photos
Size:
24 m2
Bedroom 1:
Single bed
Number of guests:
2
Details and photos
Size:
16 m2
Bedroom 1:
Single bed
Number of guests:
1
Details and photos
Size:
12 m2
Bedroom 1:
Single bed
Number of guests:
1

Amenities

General

General

  • Animals permitted
  • Wireless internet access throughout the property
Activities

Activities

  • Snow skiing
  • Trekking
  • Biking
  • Storage for skis
  • Ski lift pass vendor
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • In-room dining
  • Lounge
  • Prepared lunch boxes
  • Refreshment stand
  • Customized dietary menus (upon request)
  • Wine and champagne
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Steam room
Transport

Transport

  • Shuttle service (extra fee)
  • Transportation service
Reception services

Reception services

  • Quick check-in/check-out
  • Travel information desk
  • Baggage holding area
  • Exclusive check-in/check-out
Common areas

Common areas

  • Garden area
  • Patio furniture
  • Designated picnic spot
Entertainment and family services

Entertainment and family services

  • Tabletop games and brainteasers
Cleaning services

Cleaning services

  • Washing service
  • Garment ironing service
  • Pants pressing
  • Everyday cleaning service
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Rooms for families
  • Elevator
  • Climate control
  • Hypoallergenic room
  • Smoke-free property
  • Animal sleeping basket
  • Animal feeding dishes
  • Physical key entry
Safety & security

Safety & security

  • Secure storage locker
  • Fire detection alarms
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Hand sanitizing stations in guest rooms and essential areas
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options
  • Social distancing guidelines observed
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Details about parking facilities are not available.

House Rules

Check-in

  • From Until hours

Check-out

  • From Until hours

Pets

  • Pets are not permitted.
Important information
Please note that Zermatt is a car-free resort. Please park your car in Täsch and proceed by train (leaving every 20 minutes).Please inform in advance of your expected arrival time. At BaseCamp Hotel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about BaseCamp Hotel
All reviews in one place!

Callum 10 - 2025
10/10
★★★★★

Breakfast offerings were varied and well-prepared, with service staff responding promptly to requests without needing reminders. The front desk consistently greeted guests warmly upon arrival and departure. Rooms were spacious, clean, and comfortable, often featuring balconies with stunning views of the Matterhorn. Staff demonstrated friendliness and extensive local knowledge while maintaining a welcoming atmosphere reminiscent of a family-run establishment. Daily housekeeping maintained high cleanliness standards throughout the stay.

ℹ) Reviews represent the subjective opinions of users, not sleephotelszermatt.com, and may differ from our assessment of BaseCamp Hotel

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FAQ

Is there Internet access at BaseCamp Hotel?

Yes, guests have access to the Internet.

Is the property popular among families?

Yes, the property is often chosen by families.

Are there physical barriers between staff and guests at BaseCamp Hotel?

Yes, protective screens are installed in contact areas.

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